IMPORTANT INFORMATION & PRIVACY NOTICE
I treat female clients only, except in the cases of...
I appreciate any recommendations to only those you know and trust… thank you.
Spectrum Living does not intend to diagnose, treat or prescribe for conditions that require medical attention and is does not replace the care or advice of a trained medical professional, but rather complement where appropriate... in some cases a Doctor or consultants approval may be required.
48hrs cancellation notice required or you may be charged at discretion of Spectrum Living.
New clients will be required to fill out a short questionnaire prior to first appointment.
Your personal information remains completely confidential and is NEVER passed onto third parties... see below for details.
PRIVACY NOTICE
In line with the new GDPR legislation I must make it clear to you what information I hold about you, how it is stored and what I intend to do with it.
WHAT INFORMATION DO I HOLD ABOUT YOU?
Currently I hold information that you have provided to me as per my Consultation Sheet that all clients must complete prior to having a session of any kind with me. This is not only a requirement for legal purposes but also, for me to understand any influences the information you have provided me may influence what kind of therapy you receive.
HOW YOUR INFORMATION IS USED
You shall only be contacted if…
If you wish to opt out of any forms of contact over and above appointments that we are mutually arranging, then do let me know by any means and that mode of contact shall be avoided and/or the nature of the reason of contact updated.
HOW YOUR INFORMATION IS KEPT AND STORED.
In the most part clients fill out Consultation Sheets by hand on paper at the appointment, but. In some cases, especially with my corporate clients, these consultation sheets are filled out on line and sent to me via email. These sheets are then stored on my computer as a word document and printed off onto paper.
I have a file at home that keeps all the consultation sheets together… these are only removed from this place when I visit the client in question as they need to be updated after every appointment.
Care Home Clients – Clients that I visit in Care Homes… Their initial consultation sheets are kept at my home in a file, but details of their sessions are kept in files at the homes they live in so staff of the said home can have access to them. They are then archived and kept safe with their other personal information within the home. Of course, for vulnerable adults with disability, it is with the care staff and management that I contact regarding any concerns, therapies and invoicing and this may happen by telephone, email or in person.
Corporate clients – In this case when there is a subsidised facility ie a ‘social group’ within the company or the company themselves pay a portion of the fee of treatment, it is necessary for me sometimes to inform them of who has had a session, but no other personal information is shared whatsoever.
THIRD PARTIES - All information submitted to me is never shared with any third party of any kind. Unless in cases where a letter is required from your GP/consultant or other health professional. In these cases, you are responsible for the initial contact with said persons and any further contact with them will be regarding more information if required regarding your safety or suitability of therapy… and you would be notified of this prior to any contact made. These circumstances are extraordinarily rare. No contact is made without your prior knowledge. There is no other reason for me to share your information with anyone else
YOUR RIGHTS REGARDING SUCH DATA
It is legal requirement that I keep hold of records and details of your sessions with me for 10 years. They are archived and kept in a filing system in my home, unless in cases of Care Home clients as detailed above. After 10 years they are destroyed securely.
anything I write on my clients records about you is seen only by me or by you if you chose to see it.. you shall always be able to have access to this information.
My computer has the latest KASPERSKY Total Security software to protect any online information e.g. emails, and is password protected.
I treat female clients only, except in the cases of...
- Learning Disability clients
- Well Being in the Workplace
- Workshops where at least one female is present
I appreciate any recommendations to only those you know and trust… thank you.
Spectrum Living does not intend to diagnose, treat or prescribe for conditions that require medical attention and is does not replace the care or advice of a trained medical professional, but rather complement where appropriate... in some cases a Doctor or consultants approval may be required.
48hrs cancellation notice required or you may be charged at discretion of Spectrum Living.
New clients will be required to fill out a short questionnaire prior to first appointment.
Your personal information remains completely confidential and is NEVER passed onto third parties... see below for details.
PRIVACY NOTICE
In line with the new GDPR legislation I must make it clear to you what information I hold about you, how it is stored and what I intend to do with it.
WHAT INFORMATION DO I HOLD ABOUT YOU?
Currently I hold information that you have provided to me as per my Consultation Sheet that all clients must complete prior to having a session of any kind with me. This is not only a requirement for legal purposes but also, for me to understand any influences the information you have provided me may influence what kind of therapy you receive.
HOW YOUR INFORMATION IS USED
You shall only be contacted if…
- Phone/TEXT - I am responding to a request for an appointment or need to discuss something regarding your session.
- Email - If I am responding to a request for an appointment or need to discuss something regarding your session… very occasionally I may send an email with regards to a special offer or event of a Holistic Health nature that I am participating in.
- Post – In very rare cases if email or phone not available or sending gift vouchers
If you wish to opt out of any forms of contact over and above appointments that we are mutually arranging, then do let me know by any means and that mode of contact shall be avoided and/or the nature of the reason of contact updated.
HOW YOUR INFORMATION IS KEPT AND STORED.
In the most part clients fill out Consultation Sheets by hand on paper at the appointment, but. In some cases, especially with my corporate clients, these consultation sheets are filled out on line and sent to me via email. These sheets are then stored on my computer as a word document and printed off onto paper.
I have a file at home that keeps all the consultation sheets together… these are only removed from this place when I visit the client in question as they need to be updated after every appointment.
Care Home Clients – Clients that I visit in Care Homes… Their initial consultation sheets are kept at my home in a file, but details of their sessions are kept in files at the homes they live in so staff of the said home can have access to them. They are then archived and kept safe with their other personal information within the home. Of course, for vulnerable adults with disability, it is with the care staff and management that I contact regarding any concerns, therapies and invoicing and this may happen by telephone, email or in person.
Corporate clients – In this case when there is a subsidised facility ie a ‘social group’ within the company or the company themselves pay a portion of the fee of treatment, it is necessary for me sometimes to inform them of who has had a session, but no other personal information is shared whatsoever.
THIRD PARTIES - All information submitted to me is never shared with any third party of any kind. Unless in cases where a letter is required from your GP/consultant or other health professional. In these cases, you are responsible for the initial contact with said persons and any further contact with them will be regarding more information if required regarding your safety or suitability of therapy… and you would be notified of this prior to any contact made. These circumstances are extraordinarily rare. No contact is made without your prior knowledge. There is no other reason for me to share your information with anyone else
YOUR RIGHTS REGARDING SUCH DATA
It is legal requirement that I keep hold of records and details of your sessions with me for 10 years. They are archived and kept in a filing system in my home, unless in cases of Care Home clients as detailed above. After 10 years they are destroyed securely.
anything I write on my clients records about you is seen only by me or by you if you chose to see it.. you shall always be able to have access to this information.
My computer has the latest KASPERSKY Total Security software to protect any online information e.g. emails, and is password protected.
